How do returns work?
You can return any new, unworn, undamaged items within 14 days of delivery for a refund and 30 days for store credit. FREE exchanges!
Returns are subject to a $10 shipping fee that we'll deduct from your refund. We're a small company that measures its success in work provided to artisan partners, not in the money we make (which is $0). We try to provide as much info. and opportunities to ask questions before purchasing as possible, please reach out!
Just email us at hello@ocelotmarket.com for a free return label. We will then approve and send you a return label to attach to your order to ship back to us.
OR Start your return right now here.
*Returns must be shipped within the 14/30 day window to be accepted.
How soon will I get my credit?
Within 24 hours of the package being received at our HQ.
How do I exchange an item?
Send us an email at hello@ocelotmarket.com and we’ll be happy to handle your exchange at no extra charge.
What items are non-refundable?
All international orders (orders made outside the US) and any items priced at $50 or under are considered final sale. Refer to this FINAL SALE collection for all items not returnable.