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Full Return Policy

 

How do returns work?

You can return any new, unworn, undamaged items within 14 days of delivery for a full refund and 30 days for store credit. 

Just email us at hello@ocelotmarket.com for a free return label.  We will then approve and send you a return label to attach to your order to ship back to us.

*Returns must be shipped within the 14/30 day window to be accepted.

How soon will I get my credit?

Within 24 hours of the package being received at our HQ.

How do I exchange an item?

Send us an email at hello@ocelotmarket.com and we’ll be happy to handle your exchange at no extra charge.

What items are non-refundable?

All international orders (orders made outside the US) are final sale.