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General

Where are you all located?

Do you have any vegan products?

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Do you offer gift cards?

What is your sale policy?

Shipping

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How long is it going to take for me to get my order?

When will my order ship?

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Sizing

What size am I?

Returns

What is your return policy?

How do I start a return?

When will I get my store credit?

Can I exchange a gift?

What items are non refundable?

How long does store credit last?

What if my item is damaged?

Do you offer price adjustments?

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Sizing

All shoes are in US sizing.  If needed, please regard the chart below to see your US size.

If still unsure, do not hesitate to live chat us by clicking on the chat bubble in the bottom right-hand corner of the screen or email us at hello@ocelotmarket.com.

US Men's EU Men's
7/7.5
40
8/8.5
41
9/9.5
42
10/10.5
43
11/11.5
44
12/12.5
45
13/13.5
46

 

 US Women's EU Women's
5/5.5
35-36
6/6.5
36-37
7/7.5
37-38
8/8.5
38-39
9/9.5
39-40
10/10.5
40-41
11/11.5
41-42